Privacy Policy

1. Controller and Privacy Contact

The controller responsible for the processing of personal data through this website is Zhongshan Fulida Precision Equipment Manufacturing Co., Ltd., No. 23 Shagang East Road, Gangkou Town, Zhongshan City, Guangdong Province, 528447, China.

Email for privacy enquiries and data protection requests: privacy@flexcision.de.

2. Overview of Data Processing

When you visit our website, technical connection data is processed to make the website available and secure. If you contact us or submit a quotation request, we process the data and documents you provide to respond and manage your enquiry. Subject to your consent, we also use Google Analytics to understand website usage.

Personal data means information relating to an identified or identifiable person. The types of processing, purposes, legal bases, recipients and possible international transfers are explained below.

3. Hosting, Delivery and Security

Our website is hosted using services of Mittwald CM Service GmbH & Co. KG, Königsweg 1, 32327 Espelkamp, Germany. To serve the website and maintain its availability and security, connection and server log data may include the IP address, requested URL, time of access, browser information and technical response information. Processing for secure, reliable website delivery is based on our legitimate interests under Article 6(1)(f) GDPR, to the extent applicable.

We also use Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, USA, for website delivery, performance and protection against malicious traffic. Cloudflare may receive technical connection details, including IP addresses and HTTP request information, when requests pass through its network. Depending on routing and service configuration, this may involve processing outside the EU/EEA. See https://www.cloudflare.com/privacypolicy/.

We use HTTPS/TLS encryption to protect data transmitted between your browser and the website.

4. Cookies and Consent Management (Complianz)

We use Complianz to manage choices relating to cookies and optional tracking technologies. Technologies strictly necessary for providing the website and recording your cookie choice may operate without optional analytics consent, as permitted by applicable law. Optional analytics technologies are activated only after the relevant consent has been given. The legal basis for consent-based processing is Article 6(1)(a) GDPR and, where applicable, Section 25 TDDDG.

You may accept, reject or change your choices through the cookie banner or the website’s cookie settings. You may withdraw consent at any time, with effect for the future, without affecting the lawfulness of processing already carried out.

If analytics consent is withdrawn, Google Analytics tracking is blocked and new analytics requests are not sent under the current configuration. Previously set Google Analytics cookies (including _ga and _ga_4H976RVGQ4) may nevertheless remain stored in your browser until they expire or you delete them using your browser settings. Their continued presence does not indicate that analytics collection remains enabled. You may delete stored cookies in your browser at any time.

Cookie lifetimes vary depending on the technology and your browser settings. Details of active cookies and their individual purposes can be found in the cookie settings/declaration provided on this website.

5. Google Tag Manager and Google Analytics 4

We use Google Tag Manager (container GTM-W47DFTR4) to administer website tags. Based on the consent configuration confirmed by our website service provider, the GTM container is loaded only once the corresponding consent has been given. Tag Manager facilitates the loading of other services and may involve technical communications with Google.

With your consent, we use Google Analytics 4 (measurement ID G-4H976RVGQ4), provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, to evaluate how visitors interact with the website and improve its content and usability. Depending on configuration, Google Analytics processes information such as page visits, events, device and browser data, and online identifiers. Google Analytics may place cookies including _ga and _ga_4H976RVGQ4. We do not describe this processing as fully anonymous.

The legal basis for optional Google Analytics processing is your consent under Article 6(1)(a) GDPR. Google may process data within and outside the EU/EEA; relevant information is available at https://policies.google.com/privacy. Google Analytics data retention is governed by the applicable settings in our GA4 property and relevant Google service policies.

6. Contact, Quotation Requests and File Uploads

If you contact us or request a quotation using the website form or email, we process the details you provide, which may include your name, company, country, email address, phone number, subject and message. The website also permits the upload of a technical drawing or other document as part of a quotation enquiry. Uploaded files may contain information you choose to include in them.

We use this information to review technical requirements, respond to questions, prepare quotations, communicate with you and, if applicable, take steps towards a business relationship. The legal basis is Article 6(1)(b) GDPR where the enquiry concerns steps towards a contract with you, or Article 6(1)(f) GDPR for our legitimate interest in responding to commercial and business enquiries.

Enquiries and associated documents may be accessible to authorised employees or service providers supporting our sales, engineering, hosting or email operations, including authorised teams working from China where necessary to respond or prepare quotations. Please avoid submitting unnecessary sensitive personal data in messages or files.

We keep enquiry information and uploaded documents for as long as reasonably needed to manage the enquiry, related business correspondence, contractual follow-up and applicable statutory obligations. Access is limited according to business need; data no longer required is deleted or anonymised in line with the applicable retention process.

7. OpenStreetMap

Our website uses OpenStreetMap-based map content rather than Google Maps. When a map is displayed and map content is fetched from a third-party map server, the provider of that service may receive your IP address, browser/request data and information about the map tiles requested. If OpenStreetMap Foundation services are used to supply those tiles, further information is available at https://osmfoundation.org/wiki/Privacy_Policy.

Map-related processing may be necessary to provide the map feature or may require your consent depending on the embedding and consent configuration. Where the website requests permission before loading external map content, the map will be loaded only after that permission is given. You can avoid transmission to external map providers by not activating optional externally hosted map content.

8. International Data Transfers

Our company is established in China. Enquiries, uploaded technical documents and business correspondence may be accessed and processed by authorised personnel in China in order to respond to requests and manage prospective customer relationships. Cloudflare, Google and other technical providers may also involve processing outside the EU/EEA.

Where the GDPR rules on international transfers apply, we assess the applicable transfer requirements and rely on appropriate safeguards or another permitted transfer mechanism under Chapter V GDPR as relevant to the recipient and processing circumstances. Information on safeguards applicable to a particular transfer can be requested using the privacy contact above.

9. Retention of Personal Data

We retain personal data for no longer than necessary for the purposes described in this Privacy Policy, unless a longer period is needed to comply with statutory record-keeping duties, establish or defend legal claims, or meet security requirements. The retention period depends on the category of data: technical logs follow the relevant security and hosting retention settings; analytics information follows the active consent and Google Analytics retention configuration; contact requests and uploaded files follow the requirements of the enquiry and any resulting business relationship.

Withdrawing analytics consent stops future consent-based tracking under the current website configuration but does not by itself erase cookies already held in your browser or automatically delete data previously lawfully collected. You may request erasure where the applicable legal requirements are met.

10. Your Data Protection Rights

Where the GDPR applies, you may have the right to access your personal data (Article 15), correct inaccurate data (Article 16), request erasure (Article 17), restrict processing (Article 18), receive or transfer certain data (Article 20), and object to certain processing (Article 21). You may also withdraw consent at any time (Article 7(3)). These rights are subject to applicable conditions and exceptions.

You may exercise your rights by writing to privacy@flexcision.de. You also have the right to lodge a complaint with a competent data protection supervisory authority, in particular in the EU/EEA Member State of your habitual residence, place of work or the place of the alleged infringement.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in the website, service providers, data processing activities or applicable requirements. The version published on this page is the current version.